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Interactive Net Solutions

Privacy policy & terms of use

Information about the use of our websites, applications and services and how personal data is processed.

Who is responsible for your data

The controller is Georgios Parras, son of Panagiotis, trading as Interactive Net Solutions, 12 Diakou Street, Pyrgos, Ilia, Greece. Greek tax number: 127892756. GEMI registration number: 123340925000. For website, application, service and personal data enquiries, contact info@interactivenet.gr or +30 26213 00999.

Scope

This Privacy Policy and the general Terms of Use cover interactivenet.gr, interactivenet.app and subdomains of those domains operated by Interactive Net Solutions, together with digital services provided through them. Where a specific product or service provides its own more specific Privacy Policy, Cookie Policy, subscription, billing or service terms, those specific terms supplement this page and apply to that service.

Not every subdomain uses the same features, cookies or external providers. Processing depends on the specific service you use and, where an application or product provides a specific notice, that notice should be read together with this policy.

What information we receive

The contact form collects your name, email and message, plus a phone number if you choose to provide it. The form cannot be submitted without its required fields. You can also contact us by email or telephone. Please do not send passwords, payment card details or sensitive personal information through the form.

Services that provide accounts, subscriptions, saved settings or notifications may additionally process account and identity information, email addresses, sign-in identifiers from supported providers, settings or data you submit to the service, notification preferences, subscription status and billing references. Full payment-card details are not stored by Interactive Net Solutions when payment is processed by an external payment provider. The exact data depends on the functionality of each product.

The server may log technical details such as IP address, request time, page and browser information for the operation and security of our websites and applications. A quotation or contract may require additional business and billing details, requested during the relevant correspondence or purchase process.

Why we use this information

We use your details to answer your message, prepare a quotation you requested, perform agreed services, operate accounts and digital services, manage subscriptions or billing where applicable, send notifications you have enabled and handle technical support requests. Depending on the purpose, processing relies on pre-contractual steps or contract performance, legal obligations, consent where required, or our legitimate interests in handling correspondence and operating and protecting our systems.

Submitting the form does not subscribe you to a newsletter. Where consent is needed for a separate purpose, it is requested specifically and may be withdrawn without affecting earlier lawful processing. The form does not make decisions based solely on automated processing that have legal or similarly significant effects on you.

Cookies and external services

On interactivenet.gr, an essential session cookie is used only for the security and operation of the contact form. Your cookie choice is stored in your browser for up to one year. With your consent, we use Google Analytics 4 (Measurement ID G-WYYR8J3XXY) for statistical measurement of website traffic and usage. Google Analytics is not loaded before you choose “Allow analytics”. For this measurement, ad storage, Google signals, user data for advertising purposes and ad personalisation remain disabled.

Applications and subdomains on interactivenet.gr or interactivenet.app may use different essential cookies or local storage for account sign-in, security, preferences and core functionality. They may also use external providers, such as authentication or payment services, when required by a specific feature. Where a dedicated Cookie Policy or in-service notice is provided, it describes those uses in more detail.

On the main website, fonts load from Google Fonts. The Google Maps map and YouTube video load only when you select their respective buttons. Using an external service sends technical information to its provider and is also subject to that provider’s privacy information. The same applies when you follow links to social networks or other websites.

On interactivenet.gr, you can change your choice at any time using the cookie icon at the bottom of the website. If you withdraw analytics consent, collection through Google Analytics stops and related cookies that may have been stored by the website are deleted. Applications with their own consent mechanism provide their own control for changing those choices. You can also delete cookies and locally stored information through your browser settings.

Recipients and retention

Data may be accessed by people handling your request or operating the relevant service and providers supporting hosting, email, authentication, payments or other agreed functions. Information may also be disclosed to competent authorities when required by law. We do not sell personal data or contact details.

We retain data for as long as needed to complete correspondence, operate the account or service, perform the contract and, where necessary, meet tax or other legal obligations and establish or defend claims. The purpose, nature of the agreement and applicable legal time limits determine retention. A product-specific policy may define more specific retention periods.

Some external providers may process information outside the European Economic Area. Where a transfer is required, the mechanisms and safeguards provided by the GDPR apply. You may contact us for information about the relevant recipients and safeguards.

Your rights

Subject to the conditions in law, you may request access, correction, erasure, restriction or portability and object to processing based on legitimate interests. You may also withdraw consent given for a specific purpose.

Send your request to info@interactivenet.gr or to the contact address stated in the specific policy of the product you use. Additional information may be needed to verify your identity securely. We respond without undue delay, normally within one month, subject to a lawful extension that will be explained to you. You may lodge a complaint with the Hellenic Data Protection Authority through dpa.gr.

Website use and service agreements

Our websites, applications and digital services present or provide Interactive Net Solutions services, products and work. Sending an enquiry does not itself place an order or accept a quotation. For custom projects, scope, price, deliverables, timescale, third-party licences and support terms are defined in the agreement for each project.

For digital products or services provided through an account, free or paid plan, or recurring subscription, features, limits, price, billing period, renewal, cancellation and any specific conditions are shown on the relevant product page, during checkout or in the service-specific terms. Use of the service is subject to the security and acceptable-use rules applicable to that service.

The content and design of our websites and applications are subject to the rights of their respective owners and may not be used unlawfully. Client names, marks and projects are shown as references to our work and belong to their respective owners.

SEO services do not guarantee a specific Google ranking. Statutory rights apply to consumer contracts, including withdrawal where its conditions are met. Nothing on this page or in service-specific terms limits rights protected by mandatory law.

Hellenic Data Protection Authority · Google privacy policy